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Terms & Conditions

Welcome to leyoyoshopping and thank you for shopping with us. We want to ensure that you have the best shopping experience possible, that is why we believe it's important for you to be aware and carefully understand all our terms and conditions when purchasing from our website. By ordering on our Website, you are agreeing to be bound by these Terms & Conditions, which constitute an agreement between leyoyoshopping and you.


IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION: THESE TERMS AND CONDITIONS CONTAIN A CLASS ACTION WAIVER AND JURY TRIAL WAIVER AND REQUIRES ARBITRATION ON AN INDIVIDUAL BASIS IN CERTAIN JURISDICTIONS TO RESOLVE CLAIMS. PLEASE SEE THE DISPUTE RESOLUTION SECTION (INCLUDING SUBSECTIONS) FOR COMPLETE DETAILS AND REVIEW CAREFULLY. PLEASE READ THESE ENTIRE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. These Terms and Conditions incorporate by reference our website Privacy Policy, and any capitalized terms in that agreement shall have the same meaning here.


PURCHASE ORDERS

In the process of placing an order (and upon our request), you must provide us with all your full and accurate information in order to receive your goods. Our fulfilment of your order relies on you providing us with correct information, including correct delivery address and delivery instructions Occasionally, you may be asked to provide additional details upon our request to ensure that your order gets to you safely. 


If you enter an incorrect address, leyoyoshopping will not be obliged to re-send the products included in the order to the correct address at our own expense. Please note, that leyoyoshopping reserves the right to review and cancel orders at any time.



PURCHASE PRICE

All prices quoted on the Website or pursuant to your enquiry with us are listed in US Dollars (USD). All costs relating to international orders will be calculated via our integrated currency converter. The actual international currency conversion rate can vary depending on the bank you are with. We reserve the right to vary the prices displayed on the Website from time to time, in accordance to our discretion and without any obligation to a notice.



PAYMENT

leyoyoshopping accepts payment via credit card (Visa/Mastercard). Once processing a payment, you will receive an email confirming the receipt of your order.



SECURITY

The safety of all your information provided is at the utmost importance to us. Therefore, we provide you with a very safe and stress-free online shopping experience. We use the highest grade Secure Sockets Layer (SSL) encryption to transmit your personal and credit card details. This means reliable security and privacy. SSL is a sophisticated method of scrambling data as it travels from your computer to our website servers. Under no circumstances do we store your credit card information details, so consumer confidence and satisfaction is assured when shopping with us.


CONSENT

By agreeing to these Terms and Conditions, you also consent to receive further electronic communications from us in relation to leyoyoshopping, including information relating to products, promotions, special offers and or any other commercial message. Of course, you may at any time, opt-out from receiving electronic commercial messages from us. This is done by following the instructions on the bottom of any email or just informing us that you no longer wish to receive electronic messages, using the Contact Us link on our website. 


PROCESSING OF ORDERS

All purchases are processed on business days, which are Monday to Friday and exclude public holidays. We will provide you with a tracking number once we have shipped your order to you.


CANCELLATION OF ORDERS

leyoyoshopping may cancel your order if for any reason we are unable to fulfil it (in whole or in part). 


In this situation, we will contact you should this occur. Additionally, failure to provide additional details upon request may result in cancellation and refund of the order. We will not provide you with compensation in these situations, for any loss of time or inconvenience, which may result from such cancellation. 

As we rely on third parties to expedite your delivery of your order, you will, unfortunately, be unable to cancel your order, once it has been processed. 


PRODUCTS MISSING FROM AN ORDER

Should a Product be missing from an order when received, please contact us directly at sale@leyoyoshopping.com, with the order number, product name and code, and we will make the appropriate investigations.


RETURN OF PRODUCTS

Any return of Products to us by you will be governed under our Returns Policy.


LOCAL DUTIES & TAXES

As Taxes and local duty cost vary from location, by purchasing the goods, you authorize leyoyoshopping to import the goods on your behalf and to charge you with the applicable duties & taxes in addition to the purchase price of goods (including, sales tax or customs). Further, by purchasing the goods, you agree that leyoyoshopping may delegate the obligation to import the goods on your behalf to a subcontractor (e.g. customs broker).


SPAM STATEMENT

leyoyoshopping complies with all obligations under any relevant Spam legislation and regulations.

For that purpose, we have created an internal policy to educate staff and implement clear guidelines and rules in relation to the spread of commercial electronic messages. In addition, we assure you that we will not use address-harvesting software for any reason whatsoever.

You may also at any time unsubscribe from any mailing list to which you have previously subscribed. You can do this by following the instructions on the bottom of any email, or just let us know, using the Contact Us link on our website. 

To help us comply with our obligations, we request your assistance with the following:

If you receive an unauthorised commercial message, which appears to originate from an leyoyoshopping email address, please assume that it has been sent in error and notify us immediately by using the Contact Us link on our website.

Please ensure that you unsubscribe from any of the leyoyoshopping mailing lists if you choose to no longer receive electronic commercial messages from leyoyoshopping or its contracted third parties. 



TERMS OF USE

Your access to the Website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document (our Terms of Use). Your use of, and/or access to, the Website constitutes your agreement to the Terms of Use.

We reserve the right to amend the Terms of Use at any time. Although we may notify you of any amendment, revision or modification, it is your responsibility to periodically review the Terms of Use. You agree to be bound by such changes, modifications or revisions as made by us from time to time.


Our services

Please be aware that sometimes, websites can have interruptions and undergo construction periods, therefore, we cannot be responsible for any delays or interruptions to the Website. We will use commercially reasonable efforts to minimise delays and interruptions. However, we cannot warrant that the Website will be available at all times or at any given time.


Prohibited conduct

In relation to the Website, you must not:


Use the Website for any activities post, or transmit via the Website, any information or materials which breach any laws or regulations, infringe third parties’ rights, that are contrary to any relevant standard or codes;

Use the Website to post or transmit any material which interferes with other users or defames, harasses, threatens, menaces, offends or restricts any person or which inhibits any user from using the Website or the Internet;

Use the Website to send unsolicited email messages;

In any way tamper with, hinder or modify the Website;

knowingly transmit any viruses or other disabling features to the Website or via the Website; or

Attempt any of the above acts or facilitate or assist another person to do any of the above acts.



Intellectual Property

The materials on the Website, including the software, design, text, images, videos and graphics, and the selection and layout of the Website are owned or under license by leyoyoshopping and protected by international IP laws.

Your use of the Website does not grant you a licence or act as a right of the use of any of the trademarks or logos, whether registered or unregistered, that are displayed on the Website, without the express written permission of the trademark owner.

We own the copyright, which subsists in all creative and literary works that are displayed on the Website.

You may view the Website and its contents using your web browser. When visiting the Website, you may make a temporary copy of the Website through the usual operation of your web browser only.

You are strictly prohibited from (i) reproducing or using any of the material on the Website for commercial purposes, including sales; (ii) in any way modifying any material on the Website, or (iii) cause any of the material on the Website to be framed or embedded in another website. In summary, you must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute the content of the Website in any way, except as expressly provided for by us or expressly authorised in writing by us. If you commit any of the above acts, we will not hesitate to enforce our intellectual property rights against you.


Third-party links

The Website may contain hyperlinks and other pointers to websites operated by third parties (“Linked Websites”). We do not control Linked Websites and are therefore not responsible for the content you see from these external links. We provide the hyperlinks for your convenience only and do not indicate any endorsement, sponsorship or approval by us of a Linked Website or the products and services offered at Linked Websites. You visit Linked Websites entirely at your own risk.


We do not provide any warranty or take any responsibility for any aspect of Linked Websites or their content. You should make your own investigations concerning the suitability of goods and/or services offered to you via a Linked Website.


Indemnity

By using the Website, you agree to indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses (whether in tort or contract including and without limitation, negligence) arising out of or in any way connected to the use of the Website by you.


Disclaimer

Applicable consumer protection laws and regulations may grant you with rights and remedies relating to the provision of goods or services to you, by us via, the Website which cannot be excluded, restricted or modified (your “Statutory Rights”). We exclude all conditions and warranties implied by custom, law or statute except for your Statutory Rights.


Except for your Statutory Rights and concerning the Website:


All material on the Website is provided to you without warranties of any kind, either express or implied;

We disclaim all warranties of any kind including, but not limited to, warranties of acceptable quality and fitness for a particular purpose;

We can not guarantee that the functions contained in any material on the Website, or your access to the Website will be uninterrupted or error-free. We can not guarantee that any defects will be corrected, or that the Website or the server which stores and transmits material to you, are free of viruses or any other harmful components; and

We do not warrant or make any representation regarding your access to, or the results of your access to, the Website including its correctness, accuracy, timeliness, completeness, reliability or otherwise.

To the extent permitted by law, including but not limited to any act or omission on your part, we will not be liable for any loss, damages, costs or expense, whether direct, indirect, incidental, special and/or consequential, including loss of profits, suffered by you or claims made against you which result from any use or access of, or any inability to use or access, the Website.

We do not exert control over users of the internet and we are not liable for damage suffered by you, either directly or indirectly, as a result of your access to the Website.



Limitation of Liability

To the extent permitted by law, our liability for breach of any implied warranty or condition, which cannot be excluded by the Terms of Use, is limited, at our option, to one or more of the following: the replacement of the goods or the supply of equivalent goods; the repair of such goods; the payment of the costs of replacing the goods or acquiring equivalent goods; or the payment of the costs of having the goods repaired.




Termination

At our discretion, the Terms of Use are effective until terminated by us, we may do so at any time and without notice to you. In the event of termination, all restrictions imposed on you by the Terms of Use, and limitations of liability set out in the Terms of Use, will survive.


Miscellaneous

It is your responsibility to stay up to date with the Terms of Use. If we suffer loss or damage, incur any costs associated with any breach by you of the Terms of Use or any associated legal obligation, you agree to indemnify us for those losses, damages and costs.


We do not make any claims that the information is appropriate or may be downloaded in all areas, countries or jurisdictions. Access to the information contained in the Website may not be legal by certain persons or in certain countries. If you access the Website, you do so at your own risk and you are responsible for compliance with the laws of your jurisdiction.

If any provision of the Terms of Use is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the document, which will continue in full force and effect.

All rights not explicitly granted in the Terms of Use are reserved.

If we do not act with regard to a breach of the Terms of Use by you, this does not waive our rights to act with respect to subsequent or similar breaches of the Terms of Use by you.


Applicable Law

All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed under the laws of the Hong Kong. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of HongKong and Courts of Appeal from them for determining any dispute concerning the Terms of Use.


Dispute Resolution

PLEASE READ THIS ENTIRE DISPUTE RESOLUTION SECTION (INCLUDING SUBSECTIONS) CAREFULLY, AS IT INCLUDES A CLASS ACTION WAIVER AND JURY TRIAL WAIVER AND REQUIRES ARBITRATION ON AN INDIVIDUAL BASIS IN CERTAIN JURISDICTIONS.


THE PROCEDURES AND OTHER TERMS SET FORTH IN THIS DISPUTE RESOLUTION SECTION APPLY TO ANY AND ALL CLAIMS, DISAGREEMENTS, DISPUTES OR CONTROVERSIES BETWEEN YOU AND LEYOYOSHOPPING OR ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, PARENTS, AFFILIATES, SUBSIDIARIES AND/OR RELATED COMPANIES, REGARDLESS OF WHEN SUCH CLAIM AROSE (EACH, A “CLAIM”), INCLUDING BUT NOT LIMITED TO CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE, TO THE USE OR ACCESS THEREOF, TO OUR ADVERTISING, TO THE PRODUCTS, SERVICES, MATERIALS, PROGRAMS OR OTHER FEATURES OFFERED, ADVERTISED, MARKETED AND/OR SOLD BY leyoyoshopping AND/OR TO THESE TERMS AND CONDITIONS; CLAIMS THAT AROSE BEFORE THESE TERMS AND CONDITIONS OR ANY PRIOR VERSION OF THESE TERMS AND CONDITIONS; CLAIMS THAT ARE OR WOULD OTHERWISE BE SUBJECT TO PRE-EXISTING PURPORTED CLASS ACTION LITIGATION FOR WHICH YOU MAY BE A PUTATIVE CLASS MEMBER; AND CLAIMS THAT MAY ARISE AFTER THE TERMINATION OF THESE TERMS AND CONDITIONS.


The provisions of this Dispute Resolution section apply to you and leyoyoshopping and its affiliates and related entities.  This entire Dispute Resolution section shall survive termination of this agreement or the parties’ relationship or the end of your use of the Website.